About Me
With over a decade of experience in IT infrastructure management, digital banking, and system administration, I specialize in driving innovation and operational excellence in financial institutions. Currently, I lead the Digital Innovation and Sales Management department at Jyoti Bikash Bank, where I spearhead initiatives to enhance customer experiences, streamline operations, and implement cutting-edge technologies that align with organizational goals.
Systems Management , Security Solutions , Network Administration , Backup & Disaster Recovery , Technical Support
My expertise spans Windows and Linux operating systems, server management (Nutanix HCI, IBM, DELL Rack Servers), database systems (MSSQL, MySQL), and network design and troubleshooting. I have hands-on experience managing IT infrastructures, implementing CRM platforms like Creatio (BPM online), and ensuring robust disaster recovery and backup planning. My technical proficiency extends to Active Directory, DNS, DHCP, IIS Server configurations, and third-party application integrations. I hold certifications in Linux Server Management and Security, Containers with Docker, Kubernetes & OpenShift, and Cybersecurity Specialization, reflecting my commitment to staying ahead in the ever-evolving tech landscape. I also completed a Master of Science in Information Technology from Asia Pacific University of Technology and Innovation (APU/APIIT) and a Bachelor of Science in Information Technology from Sikkim Manipal University. Throughout my career,
- Birthday: 1991
- Website: www.subashnepal.com.np
- City: Kathmandu, Nepal
- Degree: Master of Science Information & Technology
- Email: mail@subashnepal.com.np
- Freelance: Available
I’ve contributed significantly to organizations such as Global IME Bank Limited, Siddhartha Bank Limited, and the National Sports Council, Nepal, by optimizing IT operations, leading digital transformation projects, and fostering team development. My ability to negotiate with vendors, manage budgets, and provide end-user support has consistently delivered measurable results. In addition to my technical expertise, I am passionate about mentoring teams, conducting training sessions, and sharing knowledge to empower professionals in the IT and banking sectors. I believe in leveraging technology to solve real-world challenges and create value for both customers and organizations.
Skills
With a strong foundation in Information Technology and Computer Science, I bring expertise in Windows systems, project management software, and system analysis to streamline business operations and enhance technical efficiency. My ability to manage project planning, conduct in-depth data analysis, and apply analytical skills ensures data-driven decisions that support organizational goals. I maintain the highest level of confidentiality and demonstrate excellent interpersonal skills, especially in collaborative environments. My background in financial literacy and problem solving contributes to effective budgeting and operational strategy. Additionally, I have hands-on experience in recruiting, aligning talent acquisition with project and business needs.
My Resume
As the Head of Department – Digital Innovation & Sales Management at Jyoti Bikash Bank, I bring deep expertise in IT infrastructure & digital banking, complemented by my credentials as an ISO/IEC 27001:2022 Lead Auditor. I specialize in Systems Management, Security Solutions & Network Administration, ensuring the seamless operation and protection of IT infrastructures. My experience also extends to Backup & Disaster Recovery planning, safeguarding critical data & ensuring business continuity. Additionally, I provide reliable Technical Support to efficiently resolve issues & maintain optimal system performance.
Education
Master of Science Information & Technology
Grade: 3.5 GPA
2018-2020
Asia Pasific University of Technology and Innovation (APU/APIIT)
Completed a comprehensive graduate program focused on advanced concepts in Information & Technology,
Bachelor of Science Information & Technology
Grad: First Division
2014-2017
Sikkim Manipal University - Distance Education
Earned a strong foundation in core areas of Information & Technology, including programming, database management, computer networks, and software engineering. Developed analytical and problem-solving skills through hands-on projects and collaborative coursework, laying the groundwork for a successful career in the IT industry.
Professional Experience
Head of Department - Digital Innovation & Sales
Jul 2024 - Present
Jyoti Bikash Bank Limited
kathmandu District
- Manage the installation, configuration, and troubleshooting of Windows-based operating systems and software applications
- Administer user accounts, permissions, and access controls to ensure system security and compliance
- Coordinate with IT team to deploy updates, patches, and security protocols across all Windows workstations
- Provide technical support and training to end-users on Windows platforms and IT best practices
Head of Department - Card & Digital Banking and DB-Sales Management
Jul 2024 - Present
Jyoti Bikash Bank Limited
kathmandu District
- Apply Information Technology principles to support efficient system operations and digital workplace productivity . Create and manage detailed project plans to guide IT initiatives from inception through successful completion
- Demonstrate strong financial literacy in managing budgets, analyzing cost-effective IT solutions, and supporting financial systems
- Uphold confidentiality by securing sensitive data and adhering to privacy and compliance standards.Utilize analytical skills to evaluate IT system performance and recommend data-driven improvements
- Exhibit excellent interpersonal skills to collaborate with cross-functional teams and communicate technical concepts clearly.Support recruitment processes by managing applicant tracking systems and coordinating technical assessments
- Administer and support Windows-based environments, ensuring reliability and user accessibility.Lead and coordinate IT projects, ensuring timely delivery, scope control, and stakeholder communication
Digital Banking Officer
Feb 2022 - Aug 2023
Global IME Bank Limited
Kathmandu , Nepal
- Digital banking project Management, Handling and Intregation of third-party applications.
- Handling dabase backups,and troubleshooting MS-SQL servers.Attending Complaints From Clients.
- Uphold confidentiality by securing sensitive data and adhering to privacy and compliance standards.Utilize analytical skills to evaluate IT system performance and recommend data-driven improvements
- Exhibit excellent interpersonal skills to collaborate with cross-functional teams and communicate technical concepts clearly.Support recruitment processes by managing applicant tracking systems and coordinating technical assessments
- Administer and support Windows-based environments, ensuring reliability and user accessibility.Lead and coordinate IT projects, ensuring timely delivery, scope control, and stakeholder communication
Layout Designer
Jan 2018 - Mar 2019
Asia Pasific Daily
kathmandu District
- Leverage Information Technology solutions to enhance operational efficiency and support business objectives
- Maintain confidentiality by securely managing sensitive information and adhering to data protection policies
- Demonstrate strong interpersonal skills to effectively collaborate with team members and communicate technical concepts
- Install, configure, and manage Windows operating systems to ensure a secure and reliable computing environment
- Gather, analyze, and document user requirements to deliver tailored IT solutions that meet organizational needs
Senior Layout Designer
Oct 2009 - Mar 2019
Karobar Naional Economic Daily
kathmandu District
- Led the design and layout of daily newspaper pages, ensuring accuracy, readability, and visual appeal.Collaborated with editors, reporters, and photographers to maintain consistency with editorial content and design standards.
- Utilized professional tools such as Adobe InDesign, Photoshop, and Illustrator for high-quality page production.Managed tight publication deadlines with precision and efficiency, ensuring timely delivery of layouts.
- Redesigned page templates and visual elements to improve reader engagement and brand identity.Trained and mentored junior layout designers and interns on best practices and design software usage.
- Worked closely with printing teams to ensure layout accuracy, resolution, and color calibration for print output.Played a key role in transitioning from traditional to digital layout techniques during modernization efforts.
System Administration
Mar 2014 - Dec 2018
Global IME Bank Limited
Kathmandu , Nepal
- Managed installation, configuration, and maintenance of servers, network systems, and IT infrastructure.
- Monitored system performance and ensured high availability and reliability of critical banking applications.
- Implemented security protocols, antivirus systems, and regular patch updates to protect against threats.
- Performed routine backup and disaster recovery operations to safeguard data integrity and business continuity.
- Provided technical support and troubleshooting for system issues, ensuring minimal downtime.
- Administered user accounts, access permissions, and system resources in compliance with security policies.
- Collaborated with IT teams for upgrades, hardware deployment, and infrastructure improvements.
- Documented system configurations, procedures, and maintenance logs for audit and reference purposes.
My Services
I offer a comprehensive range of IT and design services, including system administration, network management, technical support, and security implementation to ensure smooth and secure operations. Additionally, I specialize in layout and graphic design for print and digital media, delivering visually compelling and professional results. With a focus on reliability, creativity, and client satisfaction, I strive to provide solutions that meet both technical and aesthetic needs.
Cybersecurity
Protection of IT systems through threat detection, firewall and antivirus setup, vulnerability assessments, and user training to prevent cyber attacks.
Home Networking
Setup and optimization of home networks including Wi-Fi installation, router configuration, security, and troubleshooting for reliable internet access.
IT Consulting
Expert advice on planning, implementing, and managing IT systems to align technology with business goals and improve efficiency.
Network Support
Maintenance and troubleshooting of computer networks to ensure smooth communication, including hardware configuration and performance monitoring.
Project Management
Planning and overseeing tasks, resources, and teams to deliver projects on time, within scope, and aligned with business objectives.
Business Analytics
Analyzing data to uncover insights that drive informed decisions, optimize operations, and identify growth opportunities.
Digital Banking
Design and implementation of digital platforms to enhance customer experience, enable secure online transactions, and streamline banking operations through innovative technologies.
Computer Networking
Design, implementation, and maintenance of reliable and secure networks including LAN, WAN, and wireless setups to ensure seamless connectivity.
Computer Repair
Comprehensive hardware and software repair services including troubleshooting, component replacement, virus removal, and system optimization.
Data Recovery
Specialized recovery of lost or corrupted data from hard drives, SSDs, USB drives, and other devices using advanced techniques.
Certificates
These certificates demonstrate the skills and qualifications acquired through dedicated study validating expertise in the respective fields.
Contact
If you have any questions, inquiries, or would like to get in touch, please feel free to reach out through the provided contact details. We look forward to hearing from you!
Address
Kathmandu, Nepal
Call Us
+977 98########
Email Us
mail@subashnepal.com.np